We offer Citrix WebEx Internet Connect Service that allows us to troubleshoot your system and software and see on our screens what you see on yours.  You must authorize us to do so upon each connection and you can watch what we are doing on your system!  We also provide Support for our RxLabelScanner products.

Please email and schedule a support session or call us on the numbers shown below.


VersaIMAGE Customer Support is staffed in Michigan and operates during standard USA Eastern Daylight Time (EDT) work days.  Hours for call in service are 8:45 AM to 5 PM EDT.

VOIP Call number USA Toll Free:   1-866-208-8474

Support Staff email address:

VOIP Office: 1-810-225-9720



Emergency Contact Information in case our Internet Provider is down (rings with no answer, busy or disconnect message):

Emergency Office ATT (FAX) Land Line call in number:   1-810-225-9726

Emergency Cell Phone number for Trey Smith, VP: 1-517-285-5559

Emergency Cell Phone number for Alex Brunner, CEO:  1 517-285-8200